return policy

    Physical product (such as books, card decks, CD, DVD, calendars, coloring books) purchased from Hay House can be returned within 90 days of purchase date for a full product refund or exchange. To return a physical item contact Customer Care by email orders@hayhouse.com or phone 1-800-654-5126 with your original order number or invoice number, full name, description of product and reason for return. Once processed you’ll receive a confirmation and instructions on how to return. Please note we will NOT accept partial returns on bundled and special packaged items.

    Author event/lecture passes purchased through Hay House are non-refundable.

    Online courses purchased from Hay House or HayHouseU.com have a 60 day money back guarantee, no refunds will be offered after 60 days. Contact Customer Care by email orders@hayhouse.com or phone 1-800-654-5126 with your original order number, full name, description of product and reason for return. Once processed you’ll receive confirmation of the refund.

    Audio downloads purchased from Hay House have a 30 day money back guarantee, no refunds will be offered after 30 days. Contact Customer Care by email orders@hayhouse.com or phone 1-800-654-5126 with your original order number, full name, description of product and reason for return. Once processed you’ll receive confirmation of the refund.

    Memberships purchased from Hay House have a 30 day money back guarantee, no refunds will be offered after 30 days. Contact Customer Care by email orders@hayhouse.com or phone 1-800-654-5126 with your original order number, full name, description of product and reason for return. Once processed you’ll receive confirmation of the refund.

    e-Gift Cards are non-refundable.

    Item’s not mentioned above contact Customer Care for return instructions by email orders@hayhouse.com or phone 1-800-654-5126

    For wholesale returns, please click here.