Delivery Time
Shipping and delivery dates are based on the availability of your items and the shipping options chosen. Please allow 2-3 business days for processing and up to 10 business days for delivery. For customers outside the United States and Canada, UPS Worldwide Saver will be used for shipping. Please allow up to 2-4 weeks delivery.
We participate in the UPS eTailer Brokerage Program (eBP), under this program eligible shipments imported into Canada for non-commercial purposes and valued under $200 CAD shipped via UPS Standard service are subject to a reduced brokerage fee of $10 CAD plus any applicable duties and taxes. Shipments valued at $200 CAD or greater and/or being imported to Canada for a commercial purpose may be subject to additional fees.
If you have further questions regarding the shipping charge for your order, please contact Customer Care.
Hay House Holidays
Our warehouse is closed every Friday, on certain holidays, and during our annual inventory. Please note that absolutely no orders will be processed or shipped on the days listed below. Be certain to review these dates closely if you opt for expedited shipping.
| President’s Day |
Monday, February 15 |
| Memorial Day |
Monday, May 31 |
| Independence Day |
Monday, July 5 |
| Labor Day |
Monday, September 6 |
| Thanksgiving |
Thursday, November 25 and Friday, November 26 |
| Christmas |
Thursday, December 23 and Friday, December 24 |
| New Year |
Friday, December 31 and Monday, January 3 |
|