Shipping Rates  
  All shipping charges will be calculated by UPS published shipping rates. These are based on the weight of your package and the zone of the shipping address (zip code/postal code). Shipping charges will be listed on the "Shipping Options" page in your Shopping Cart before you submit your order. No additional processing or handling fees will be added. Note: Our fulfillment house cannot ship orders to APO or FPO addresses.  
   
 

UPS Ground

  United States  
 

UPS 2nd Day Air

  United States  
 

UPS Standard

  Canada  
  UPS Worldwide Saver   Canada and International  
 
 

Delivery Time
Shipping and delivery dates are based on the availability of your items and the shipping options chosen. Please allow 2-3 business days for processing and up to 10 business days for delivery. For customers outside the United States and Canada, UPS Worldwide Saver will be used for shipping. Please allow up to 2-4 weeks delivery.

We participate in the UPS eTailer Brokerage Program (eBP), under this program eligible shipments imported into Canada for non-commercial purposes and valued under $200 CAD shipped via UPS Standard service are subject to a reduced brokerage fee of $10 CAD plus any applicable duties and taxes. Shipments valued at $200 CAD or greater and/or being imported to Canada for a commercial purpose may be subject to additional fees.
If you have further questions regarding the shipping charge for your order, please contact Customer Care.

Hay House Holidays
Our warehouse is closed every Friday, on certain holidays, and during our annual inventory. Please note that absolutely no orders will be processed or shipped on the days listed below. Be certain to review these dates closely if you opt for expedited shipping.

2010 Holidays
President’s Day Monday, February 15
Memorial Day Monday, May 31
Independence Day Monday, July 5
Labor Day Monday, September 6
Thanksgiving Thursday, November 25 and Friday, November 26
Christmas Thursday, December 23 and Friday, December 24
New Year Friday, December 31 and Monday, January 3